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Customer Service Hours

At I'Chiree, we are dedicated to providing exceptional customer service to assist you with any inquiries or concerns. Please take note of our customer service hours: 

  • Weekdays: 9:00 AM - 3:00 PM MST
  • Weekends: 10:00 AM - 3:00 PM MST
  • Holidays: CLOSED

Email Response Time

We value your communication and strive to respond promptly to your emails. Our email policy is as follows:

  • Emails are checked daily, with a commitment to a 48-hour response time. We appreciate your patience and understanding during busy periods.

  • Avoid Sending Multiple Emails: We kindly request that you refrain from sending multiple emails concerning the same issue. Our team is diligently working to address your concerns, and multiple emails on the same topic may inadvertently delay our response.

  • Order Status Inquiries: If you have emailed us regarding the status of your order or the tracking number, please allow us up to 48 hours to respond. Rest assured, we are working to provide you with the information you need, and we appreciate your patience during this timeframe.

At I'Chiree, your satisfaction is our priority, and we are committed to ensuring you have a seamless and enjoyable shopping experience. If you have any questions or require assistance, please don't hesitate to reach out to our dedicated customer service team at customerservice@ichiree.com or fill out the form below.

Thank you for choosing I'Chiree for your needs. We look forward to serving you with excellence.